From RecruitOnline Help System
Jump to: navigation, search

From time to time there can be incidents where a candidate is overpaid, or the wrong candidate was paid in error.


Example: Candidate was overpaid 10 hours normal time


If the candidate is still currently working

  • On the next pay run, add a pay for the negative amount (-10.00) on Normal Time row
    • Ensure you select "DO NOT CHARGE CLIENT" on the 'Transaction Type' before saving


Their next pay will be deducted the amount that they were overpaid.

If the candidate is no longer currently working

  • tba


  • The client will need to be issued with a Credit Note - see Credit Notes.