Main Page

Frequently Asked Questions (FAQ):

New Users FAQ

• How do I add a Company on to ROL?
• How do I put a job on ROL?
  • Temp Bookings 101
• How do I refer a Candidate to my Recruiter Job?
• How do I look up a person or company?
• How to add new user
• How to delete existing user

Recruiter Job FAQ

• How do I advertise a job on my website?
• How do I see the Candidates for a Job?
• How do I only see the Current Candidates for a Job?
• How do I Sort the Candidates for a Job?
• How do I Notify the Candidate of an Interview?
• How do I place a Candidate to a job?
• How do I Notify the Candidates of the Outcome?
• Why is the email unsuccessful option sometimes missing from candidates?
• Online Candidate Application Screening
• Duplicate candidate job applications
• Advanced Resume & Text Searching
• Recruiter Workflow
• Submit Vacancy via Website

Candidate Records FAQ

• How do I Create a Candidate Record Manually?
• Candidate Record Main Screen
• What do I do if there are multiple candidate records for one person?
• How do I Delete a Candidate Record?
• How do I set Candidate Availability?
• How do I add a task to a specific candidate?
• How do I add multiple URL's to a candidate?
• Candidate Record View
• Update Keywors/Skills of a candidate
• Search by Distance from Postcode
• How do I manage candidate qualifications?

General FAQ

• How do I get back to the Company View?
• How do I add a new user to Recruit Online?
• Why can't I see every candidate's name when I try to fill a temporary job?
• Why can't I be logged into the Recruiter system and another part of RecruitOnline concurrently?
• How can I synchronise my email with RecruitOnline?
• How to view the Opportunity Pipeline (CRM)?
• What are Permissions?
• What is the easiest way to check the all keyword list?

Manager / System Administrator FAQ

• User Manager - Manage user accounts on the database
• Recruit Online Administration
• User Level Access
• How do I set the KPI points for Note types?
• Systems Administration Tasks
• Activity Sets - Automating workflows
• What information can be changed in my ROL Email signatures?
• Reports
• Configuring The ORT - Online Registration Ticket system
• Integrating your VOIP system with ROL

Marketing Tools

• RecruitOnline can set HTML newsletters to Contacts and Candidates - see Newsletters
  • There is a special type of Contact newsletter called a Candidate Flyer
• You can use RecruitOnline to automatically email candidates Candidate Job Alerts

Recruit Online Candidate Website

• Recruit Online Candidate Website
• Recruit Online Candidate Help

ROL Candidate Website HELP FAQ:

• How do I Assign Candidate Login Details for the Website?
• How to Add a Keyword List to My Skills
• How to Display or Hide Files on the Candidate Website
• Recruiter Tutorial

ROL Client Website HELP FAQ:

• How do I set up online ordering for a Contact?

PinvoiceR

• PinvoiceR Help
• Export a Candidate into PinvoiceR

PinvoiceR Tools in RecruitOnline

• Hours Editor
• Online Timesheets
• Import Hours - Process online timesheets
• Award Engine - Set up rules for interpreting time sheets, rates of pay and Awards & Agreements